Malmaison Newcastle | Newcastle upon Tyne ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

“Nestled by the Quayside, the hotel offers easy access to the vibrant bars and restaurants, while providing stunning views of the Sage and the beautiful bridges at sunset.”view full review

Malmaison Newcastle, a 4-star hotel with an 8.6/10 rating, features 122 luxurious rooms and suites with stylish decor and modern amenities. Guests can indulge in British and French inspired dishes at Chez Mal and enjoy a vibrant bar scene while enjoying views of iconic landmarks.

Rooms & Amenities

Rooms at Malmaison Newcastle are furnished with storm force showers, complimentary Wi-Fi, and flat-screen TVs. Options include Standard Rooms, Club Rooms, and Suites, with some featuring magnificent views of the Millennium Bridge.

Dining & Bar

Dining takes place at the smart Chez Mal Brasserie, serving creatively crafted British and French inspired dishes. Guests can also relax at the adjacent Chez Mal Bar, known for its unique cocktails and extensive drink menu.

Meetings & Events

The hotel offers versatile event spaces suitable for meetings and social gatherings, with the latest technology and creative catering. Business travelers benefit from the exceptional service and a range of packages tailored to meet their needs.

Local Area & Transportation

Located within walking distance to key attractions like the Baltic Centre for Contemporary Art and The Tyne Bridge, Malmaison Newcastle provides easy access to public transport including Manors Station and bus services. Guests can explore the city's vibrant nightlife and cultural offerings.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

18 m²

1 King-size bed

Shower

Heating

room details

Standard Double Double

2 persons

25 m²

2 Double beds

Shower

Heating

room details

Club Deluxe River View

2 persons

25 m²

1 King-size bed

Shower

Coffee machine

room details

Club Deluxe

2 persons

20 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Newcastle upon Tyne900 m

Airports

Newcastle (NCL) 13.5 km

Durham Tees Valley (MME) 64.2 km

Train

Newcastle Train Station 1.1 km

Bus

Bus stop 1.1 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exquisite Culinary Experience

The five-course dinner prepared by Chef Sandeep was an lovely culinary journey, each dish tantalizing our taste buds. The creative flavor combinations and presentation were truly amazing, making the evening a genuine celebration.

Emily Johnson. USA, 2024-02-15Read full review on

Impressive Room Amenities

Our suite was a perfect blend of luxury and comfort, with modern furnishings, a spacious layout, and a fantastic Nespresso machine that elevated our morning coffee experience to new heights.

MarkThompson92. Canada, 2024-04-23Read full review on

Relaxing Spa Retreat

The spa experience at Malmaison was really good. I enjoyed a wonderful massage that left me feeling rejuvenated; the tranquil atmosphere and skilled therapist really made it a nice indulgence.

Sarah_Brightside. Australia, 2024-06-09Read full review on

Great Entertainment Setup

The room's entertainment system, complete with a large flat-screen TV and Sky channels, made our movie night cozy and enjoyable after a long day of exploring. It provided a perfect way to unwind.

Daniel_Smith. New Zealand, 2024-08-30Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Spa & wellness centre
Back massage
Head massage
Full body massage

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

Map view

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

City landmarks

Bridge

Gateshead Millenium Bridge

1.0 km

Night club

Newcastle Castle

820 m

Bridge

The Tyne Bridge

930 m

Gallery

The Biscuit Factory

890 m

Museum

The Great North Museum

1.7 km

Museum

Life Science Centre

1.6 km

Bridge

High Level Bridge

670 m

Museum

Victoria Tunnel

910 m

Museum

Discovery Museum

1.8 km

Church

Saint Nicholas Cathedral

820 m

Market

Grainger Market

1.1 km

Landmark

Newcastle Cathedral

820 m

Cinema

Tyneside Cinema

700 m

Landmark

Grainger Town

1.1 km

Square

The Blue Carpet

900 m

Landmark

Historic England

620 m

Mall

Eldon Square

1.3 km

Monument

Grey's Monument

1.1 km

Landmark

Grey Street

780 m

Gallery

Laing Art Gallery

940 m

Stadium

St James' Park

1.8 km

Church

Cathedral Church of St Mary

1.4 km

Museum

Seven Stories

900 m

Shopping Area

Central Arcade Newcastle

1.1 km

Nearby

Market

The Quayside

370 m

Gallery

Baltic Centre for Contemporary Art

430 m

Museum

Holy Jesus Hospital

470 m

Bridge

Swing Bridge

590 m

Museum

St Mary's Heritage Centre

470 m

Gallery

Side Photographic Gallery

520 m

Restaurants

Pitcher & Piano

190 m

108 Quayside

Aneesa's Buffet Restaurant

160 m

Forster Street The Quayside

Tomahawk Steakhouse Newcastle

160 m

95 Quayside

BALTIC Kitchen

270 m

Gateshead Quays South Shore Road

The Broad Chare

300 m

25 Broad Chare Quayside

Dadyal Asian Restaurant

440 m

2 - 4 Howard Street Ne1 2az

Piccolinos

400 m

Stockbridge House Stockbridge Trinity Gardens

St Vincent

330 m

29 Broad Chare

Sabatini

430 m

25 King Street Newcastle-on-Tyne

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 4140 reviews

#4 of 91 hotels in Newcastle upon Tyne based on Tripadvisor

Luna

United Kingdom, October 2024

8.6/10

I had a lovely stay at the hotel with great service and an amazing view from my room. The breakfast was varied and delicious, making for a perfect start to the day. However, I found the overall atmosphere a bit dark and could have used brighter lighting. The staff was attentive, but it would have been nice to have quicker resolutions to small issues during my stay.

Rooms

8.0

The room was comfortable and spacious, offering a fantastic view, but the color scheme felt a bit dark for my taste.

Service

9.0

The service was fantastic overall, especially during breakfast, where the staff was attentively checking in on us.

Location

10.0

The hotel is situated in a stunning location near the river, effortlessly allowing us to explore the nearby attractions.

Dining

9.0

The breakfast spread was excellent in both quality and variety, although I did not dine for other meals during my stay.

Facilities

7.0

The hotel had good amenities, but I didn't get the chance to fully explore all facilities available.

Sebastian

United Kingdom, October 2024

7.4/10

The hotel boasts an excellent location near the Millennium Bridge, which is fantastic for exploring Newcastle. The room I had was clean and comfortable, though it felt a bit gloomy and overlooked a car park. The staff, especially at breakfast, were exceptional and made my stay memorable despite some shortcomings in the dining experience. Overall, it was a decent stay, but the room's view and decor could use improvement.

Rooms

6.0

The room was clean and mostly comfortable, but it faced a car park, resulting in an unappealing view.

Service

9.0

The staff were outstandingly friendly and attentive, enhancing the overall experience.

Location

10.0

Being so close to the Millennium Bridge makes this hotel perfect for sightseeing in Newcastle.

Dining

5.0

While the service was good, the breakfast options left much to be desired, not providing great value.

Facilities

7.0

I didn't get to explore many facilities, but found what I used to be satisfactory.

Naomi

United Kingdom, September 2024

8.6/10

My stay at the hotel was largely enjoyable thanks to the well-designed interiors, attentive staff, and a lovely breakfast spread. However, there were a few hiccups during check-in that affected the experience a bit. Despite this, the overall comfort and cleanliness of the room made up for it. I would say it's a hotel I'd happily return to, especially if the price remains appealing.

Rooms

9.0

The room was clean, spacious, and stylish, making my stay quite comfortable.

Service

7.0

While the check-in process was a bit confusing and the receptionist seemed unsure, the restaurant staff were incredibly helpful and attentive throughout our stay.

Location

9.0

The hotel is situated right on the Quayside, making it a fantastic spot for enjoying both the vibrant atmosphere and the beautiful views of the river.

Dining

10.0

Breakfast was absolutely delicious with a great selection, elevating the morning experience significantly.

Facilities

8.0

The overall cleanliness and design of the hotel were remarkable, though suites could use a refresh.

Elijah

United Kingdom, September 2024

7.8/10

I had a lovely stay at this hotel, enjoying the clean and spacious rooms with a great view of the river. The staff were exceptionally friendly and accommodating, making us feel very welcome. The location is perfect for exploring the nearby attractions, but I found the dining options to be a bit pricey for what they offered, which could use some improvement. Overall, it was a great experience, but there were a couple of areas that could enhance the stay further.

Rooms

7.0

The rooms were spacious and offered a lovely view of the river, but they felt like they could use some modernization.

Service

9.0

The staff were always attentive and made sure we were well taken care of during our stay.

Location

10.0

The hotel is in a phenomenal spot by the river with plenty of good restaurants nearby, making it convenient for exploring Newcastle.

Dining

6.0

While the dining was good, I found the prices to be on the higher side for the quality offered.

Facilities

7.0

The amenities provided were satisfactory overall, although I think they could enhance the dining experience.

Spacious rooms

High dining prices

Dennis

United Kingdom, September 2024

7.8/10

I had an overall enjoyable stay at the hotel, highlighted by a fantastic breakfast and a comfortable dining experience. The cleanliness and spaciousness of the room were commendable; however, some aspects of service left room for improvement. The main downside was the lack of special package options when using gift vouchers, which felt a bit disappointing in terms of value. Overall, it's a nice place to visit again but with cautious expectations regarding package deals.

Rooms

8.0

The room was spacious and generally well-kept, though certain areas could use a bit more attention. I appreciated the overall cleanliness, making it feel welcoming.

Service

7.0

The service was decent, with staff showing a positive attitude, but I did feel at times that a bit more enthusiasm could enhance the experience.

Location

9.0

The hotel's location was quite inviting, positioned beautifully near the river, contributing to an enjoyable atmosphere.

Dining

8.0

Dining at the hotel was pleasant with delicious food and a satisfying variety for breakfast, even though I felt some items could be fresher.

Facilities

7.0

Facilities were nice, with lots of comfortable public areas to relax in, but there is a need for more attention to detail in some spaces.